Mark Sanborn is an acclaimed author and leadership development expert who focuses on change, leadership, teamwork, and customer service. Sanborn’s bestselling book, The Fred Factor, was featured on the New York Times, Wall Street Journal, and Business Week bestseller lists. The Fred Factor iterates how passion in one’s work and life can transform the ordinary into the extraordinary. It has garnered international recognition and has become the basis for one of Sanborn’s leadership keynote addresses.
Sanborn is the president of Sanborn & Associates, a leadership development idea lab. He is a past president of the National Speakers Association in which he was a recipient of The Cavett, the highest honor bestowed by the speakers association. He has authored eight books and more than a dozen videos and audio training programs. He was awarded the Ambassador of Free Enterprise Award by Sales & Marketing Executives International in 2007.